{"id":"5U2gsUocwkYoHYGMhF7G6w","pageType":"ARTICLE","subsiteSlug":"studio","slug":"dubcard-conformance","breadcrumbs":[{"title":"IMF Fulfillment in Backlot","slug":"backlot-imf-fulfillment","type":"CATEGORY","isPrioritized":false},{"title":"Automated QC Error Codes","slug":"automated-qc-error-codes","type":"CATEGORY","isPrioritized":false}],"title":"DUBCARD-Conformance","tags":[],"accessPolicyNames":["External Internet Users"],"announcements":[],"body":{"nodeType":"document","content":[{"nodeType":"table","content":[{"nodeType":"table-row","content":[{"nodeType":"table-cell","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Error Code","data":{},"marks":[]}],"data":{}}],"data":{}},{"nodeType":"table-cell","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"DUBCARD-Conformance","data":{},"marks":[]}],"data":{}}],"data":{}}],"data":{}},{"nodeType":"table-row","content":[{"nodeType":"table-cell","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Error Message","data":{},"marks":[]}],"data":{}}],"data":{}},{"nodeType":"table-cell","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"ZIP images of differing formats or dimensions","data":{},"marks":[]}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Example: differing dimensions pt-BR_DUBCARD_1_NETFLIX_12569.jpg (1921x1080) differs from pt-BR_DUBCARD_2_NETFLIX_12569.jpg (1920x1080)","data":{},"marks":[{"type":"italic"}]}],"data":{}}],"data":{}}],"data":{}},{"nodeType":"table-row","content":[{"nodeType":"table-cell","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Description","data":{},"marks":[]}],"data":{}}],"data":{}},{"nodeType":"table-cell","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Dub cards in a multi-file ZIP archive have conflicting dimensions or image formats.","data":{},"marks":[]}],"data":{}}],"data":{}}],"data":{}},{"nodeType":"table-row","content":[{"nodeType":"table-cell","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Solutions","data":{},"marks":[]}],"data":{}}],"data":{}},{"nodeType":"table-cell","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Ensure all dub cards have the same dimensions of the source asset and the same image format. For acceptable formats, please see our ","data":{},"marks":[]},{"nodeType":"entry-hyperlink","content":[{"nodeType":"text","value":"Branded Delivery Specifications","data":{},"marks":[]}],"data":{"subsites":["studiopartner","studio"],"linksTo":"delivery-specifications-and-requirements-external","linkType":"CATEGORY"},"contentType":"entryHyperlink"},{"nodeType":"text","value":" or ","data":{},"marks":[]},{"nodeType":"entry-hyperlink","content":[{"nodeType":"text","value":"Non-Branded Delivery Specifications","data":{},"marks":[]}],"data":{"subsites":["studiopartner","studio"],"linksTo":"non-branded-delivery-specifications","linkType":"ARTICLE"},"contentType":"entryHyperlink"},{"nodeType":"text","value":", depending on your workflow.","data":{},"marks":[]}],"data":{}}],"data":{}}],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"","data":{},"marks":[]}],"data":{}}],"data":{}},"navigationItems":[],"contactInstructions":[],"feedbackConfig":{"name":"NKP Feedback Configuration","feedbackHeaderString":"Did this article answer your question?","feedbackFooterString":" ","feedbackPlaceholderText":"Why wasn't this article helpful? Please flag any inaccurate, incomplete, or unclear content so that we can improve your experience.\n\nDo not use this form to request additional help—follow the instructions to submit a support request."}}